FAQ – Google Apps integration
Google Apps is a web-based hosted solution, which means you can access Google Apps at anytime, anywhere you have an Internet connection. You might hear this type of technology referred to as “software-as-a-service” or “cloud computing”. “Cloud computing” or “software-as-a-service” is a computing model in which IT applications are provided “as a service”, allowing users to access these applications from the Internet (“in the cloud”) without needing to maintain the infrastructure that supports them. A simple way to understand the model is how people currently allow companies to run and manage their electricity rather than generating it within their home/office themselves.
With Google Apps, your data and the applications themselves are served from Google’s highly secure, scalable, and reliable data centers. Google actually builds its own data centers from scratch, so we’re able to have one of the lowest cost-per-server infrastructures in the world; which means that those savings are passed on to our Google Apps customers. Your business is able to offload the infrastructure costs and the effort it takes to maintain an on-premises solution, and focus those savings on more strategic IT initiatives.
And since Google Apps is web-based, your employees can be productive from anywhere, whether they’re at their own desk, using a different computer, or on the go with a mobile device.
We’ve listened to many businesses share what’s important to them in building and growing a healthy business. What we’ve found is that businesses are looking for a low-cost, reliable, and secure messaging and collaboration solution that supports their business rather than challenges it. If your business finds itself identifying with some of these challenges, then you might be interested in considering the Google Apps solution for your business.
Take a look at the business advantages of Google Apps that our customers have found out for themselves.
- Cost and resource-draining IT challenges, such as unreliable servers, setup and maintenance expenses, and operating a multi-OS environment
- Small email inboxes
- Virus attacks, Spam and phishing
- Compliance to internal and external policies
- Consumption of disk space
- Inefficient sharing and collaboration
How Google Apps solves these business challenges:
- Dramatically lowers your total cost of ownership with an annual $50 fee for each user account. No hidden maintenance or upgrade expenses – since Google hosts your data, we absorb those costs so that you don’t have to.
- Boost employee productivity with 25GB of storage per user – your employees can focus on their work rather than on their email quota.
- Lean on our 99.9% service level agreement for email to make sure your business is up-and-running.
- Share information, don’t send it. Real-time document editing cuts down the hassle of sending email attachments and version confusion.
- You’re actually safer with Google Apps. Since your data is hosted on Google’s reliable and redundant data centers, you can stop saving your corporate data on insecure devices, a leading cause of data security problems.
- Better message control over what comes in and what goes out of your company with Google Apps’ message security and administrative management controls.
- Access anywhere, anytime you have an internet connection – whether on your mobile device, laptop, or computer in a multi-OS environment (PC, Mac, Linux).
We understand that employees want to be able to work where they want when they want, to do so they are taking the data with them. Businesses are finding themselves in the position where more and more employees are burning corporate data onto CD/DVD, thumb drives, putting data on their home machines to work on in the evenings and weekends. This has created serous security concerns, because not only do these incidents expose the data to unwanted eyes but often times we lose the data permanently since much of data resides on laptops or desktops.
As such, we take the privacy and security of our Google Apps customer data very seriously. Security is core to our DNA at Google. Our products are designed with security considerations upfront, not as afterthoughts, and our Security team is comprised of some of the world’s leading experts in information, application and network security. Our infrastructure is composed of tens of thousands of identical systems, and we have custom built hardware. Our machines are built on a custom Linux software stack that is hardened and only has the necessary components and services to run the Google requirements, making it easy to uniformly update of all systems. Each single piece of data is replicated in multiple datacenters, so your Google Apps email is replicated to a primary and a backup data center, that are replicated in real time. We also undergo regular security reviews by third parties and SAS 70 audits by an independent third party.
We fully believe in the security of our Google Apps environment that we store our own Google corporate data in the same environment.
Also keep in mind the following:
- Google does not claim ownership of your data.
- We keep the data as long as you want.
- We delete the data when you ask.
- We allow you to take the data out of our system if you decide to switch to a different solution, or if you want to use your data in another application or integrate with other systems.
Not at all. You request a total number of users at a domain and then you can delete and create accounts to stay within that user account limit. This is useful for companies with high employee turnover rates such as interns and temps as you will not have to purchase additional accounts to replace these users.
With the old employee’s data, Google will purge it when deleted. You can also migrate the data away from Google. Keep in mind that you can’t change the account’s username, however you can add nicknames to handle the revolving door of employees.
Google Apps can work with Outlook and other application clients, so your employees can continue using a familiar interface on the front-end, while Google Apps’ servers works on the back-end, helping you save on significant costs for your business.
Native Android applications
Google applications come pre-installed on most Android devices. Just sign in to your Android phone with your Google Apps username and password, and your email, calendar and contacts will automatically be synced on the go, and use Google Talk to IM from your phone.
Native iPhone applications
Google Sync offers two-way synchronization between Google Apps and the Mail, Calendar and Contacts apps on the iPhone and iPad.
Applications in the mobile browser
Gmail, Google Calendar and Google Docs are also available as streamlined mobile web experiences. Bookmark google.com/m from your phone’s browser and add a shortcut to your homescreen for easy access.
Mobile device management
Administrators can manage their users’ Android devices with a set of mobile device management policies designed to let users access their data while keeping organizational information secure. These policies include the ability remotely wipe data from lost or stolen devices, require a device password, set password strength requirements, and more.
2-step verification provides additional security for Google Apps accounts. When enabled by a Google Apps administrator, 2-step verification requires users to sign in with their passwords (something they know) and a code from their phone (something they have). Codes can be obtained on Android phones via the free Google Authenticator Android app, text message, or a phone call.
FAQ – Cloud Hosting